Tuesday, June 23, 2015

The Guys on the Road: Hamilton and Bob

And now for two more of our service technicians to introduce:


Hamilton Sage
Job Title: Service Technician
Favorite part of working for WSR: Being able to see different people every day.
Benefits of working for a small company: Don't have to deal with a lot of the corporate bureaucracy. You're a member of the team.
Common customer mistake you see that would make life easier if corrected: Double checking before putting in a call.
Favorite local food(WNY)/favorite weekend activity: Main Street Pizza in Batavia, NY, and on the weekends I'm usually doing something involving my maple syrup business. (Check out Hamilton's Family's Maple Syrup here!)
Favorite caffeinated beverage: Mt Dew
How do you take your coffee: double double two cream, two sugar

Bob Milligan

Job Title: Service Technician
Favorite part of working for WSR: Having parts on the truck. I've worked for companies in the past that haven't done that and it makes things more inconvenient.
Benefits of working for a small company: Freedom to do what needs to be done.
Common customer mistake you see that would make life easier if corrected: When the customer doesn't call in a problem when it occurs and they wait till we show up for a different issue. That can make the problem much worse, or we may not be able to deal with one problem if we're there for a different problem.
Favorite local food(WNY)/favorite weekend activity: Texas Roadhouse and playing golf on the weekends.
Favorite caffeinated beverage: coffee
How do you take your coffee: sugar and milk

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